The WorkForce Suite offers a fresh approach to accessing the essential time and attendance features your end users require. These include functionalities such as time off requests, reviewing current schedules, forecasting vacation days, viewing important messages, and receiving communications from managers. Following implementation, the majority of clients will transition to the WorkForce Suite. While some may stick with the classic view due to internal architecture considerations, they represent only a small percentage of users.
Enhancing user experience through intuitive navigation enables users to enjoy a more seamless and integrated interface, complete with clear indicators for decision-makers. The new assistant provides users immediate access to urgent tasks directly from the home screen.
Managing absences can be challenging, but with the WorkForce Suite, users can easily monitor remaining balances and even request time off directly from their home screen. The assistant can also effectively highlight important system messages and now supports sending text messages.
In this blog, we will discuss and guide you through the steps required to acquire or upgrade to the WFS Suite.
The WorkForce Suite's functionality revolves primarily around Hub Cards, which present various features of WorkForce Time according to the system date. These cards are accessible on both the Desktop and Mobile Application versions of the Suite.
Let's discuss the different Hub Cards available in the WorkForce Suite:
This card allows users to manage displayed pay codes and presents data for the current and two preceding days based on the user's time. If there are any exceptions, an icon will be displayed.
By default, this card showcases the current week based on the system date. Users can navigate between past and future weeks, up to one month. However, time off won't be visible on the schedule hub card.
To utilize this card, a feature flag must be enabled. It uses time-off types to populate the drop-down list, so it's essential to ensure they are correctly configured.
This card allows managers to view employee exception messages and filter them by severity. The exceptions shown on this card correspond to the current system date period.
This card displays the bank balances of employees as of the system date. It's only available for employees who can create time off requests. If your organization doesn't use this feature, the banks will only be displayed on the timesheet.
This card allows you to add time to employee timesheets. Different customizations are available if configured on the latest versions. Additionally, there's a pin related to geolocation at the top right corner of the card. When enabled, the pin will turn green.
This card provides useful links to common intranet features and is always accessible.
The Assistant panel is located on the WorkForce Suite Home screen, or HUB. This panel provides managers with urgent notifications for immediate action. A condensed view of the assistant appears on mobile devices at the screen's top.
Like the WorkForce Suite, the Assistant uses Cards to present information to employees.
The assistant cards include:
This card allows you to add time to employee timesheets. Different customizations are available if configured on the latest versions. Additionally, there's a pin related to geolocation at the top right corner of the card. When enabled, the pin will turn green.
This card allows you to add time to employee timesheets. Different customizations are available if configured on the latest versions. Additionally, there's a pin related to geolocation at the top right corner of the card. When enabled, the pin will turn green.
If additional products like Job Scheduling or Demand Scheduling are used, the assistant will show approvals for Shift Swaps (Job Scheduling) and Shift Offer and Swap (Demand Scheduling). This allows managers to approve swaps directly from the assistant.
If additional products like Job Scheduling or Demand Scheduling are used, the assistant will show approvals for Shift Swaps (Job Scheduling) and Shift Offer and Swap (Demand Scheduling). This allows managers to approve swaps directly from the assistant.
If managers oversee multiple assignment groups, they can select which group to display on the assistant by adjusting the preferences in the settings.
It's important to note that even with the WorkForce Suite enabled, you can still access the classic view using your regular URL. However, keep in mind that the WorkForce Suite requires a password different from the Classic view. If you wish to set a password for the WorkForce Suite, you can use the "forgot password" link on the login screen. Please be aware that administrators cannot reset passwords for the WorkForce Suite.
The WorkForce Suite doesn't just offer a new interface; it revolutionizes how users interact with time and attendance management. By providing a seamless and intuitive experience, it empowers users to:
In summary, the WorkForce Suite isn't just a software upgrade; it's a game-changer for users, offering enhanced functionality, accessibility, and user experience that ultimately drive improved productivity, efficiency, and satisfaction.
As WorkForce unveils its exciting new user interface, we hope this blog provides a helpful list of prerequisites to ensure a smooth transition, whether you are a new or an existing WorkForce Software customer. We recommend contacting our support team for further guidance. We are here to help you navigate the transition smoothly and leverage the full potential of the new WorkForce UI.